FAQ

Frequently asked questions

Answers to the questions B2B buyers ask most about customization, MOQ, materials, lead times, shipping and samples.

Still have a question?

Our sales team answers by email, phone or WhatsApp, usually the same day.

Call us

+86 189 1361 4375

info@caringmetal.com

Chat with our sales team

Products and customization

Can you customize metal trolleys and containers?

Yes. We support custom sizes, materials, surface treatment and logos for bulk orders.

What materials are your metal carts made of?

Mainly Q235 steel / stainless steel, with options for galvanized or powder-coated surface.

Can you provide product certificates?

We can offer related test documents upon request for bulk project orders.

Do you supply both metal trolleys and supermarket supporting equipment?

We manufacture metal trolleys & roll containers. We also provide supermarket plastic baskets, checkout counters and stainless steel gates via our trusted partner factories.

Orders, shipping and samples

What is your minimum order quantity (MOQ)?

Please contact us for MOQ details based on different product items.

What is your production lead time?

Lead time depends on order quantity and customization requirements. We will quote the schedule in your RFQ.

What shipping terms do you support?

We work with FOB, CIF, DDP and other Incoterms as required by buyers.

Can I request samples?

Sample availability and sample cost depend on product type. Submit an RFQ to get sample information.